Evolving Operations with AI Agents: A Real Estate Case Study
Evolving Operations with AI Agents: A Real Estate Case Study
A leading real estate firm uses AI calling agents to cut costs by 60%, boost lead conversion by 30%, while expanding its global reach with multilingual support.
A leading real estate firm uses AI calling agents to cut costs by 60%, boost lead conversion by 30%, while expanding its global reach with multilingual support.
Fully Customizable
No hidden costs
No coding required
About the Client
The client is a renowned property consulting firm with a substantial presence across multiple metropolitan and suburban areas. Specializing in residential, commercial, and luxury real estate transactions, the firm provides tailored, high-quality services to a diverse clientele, including home buyers, sellers, and investors with a team of over 200 real estate agents. To remain competitive, the firm sought to implement AI calling agents to transform its client engagement and streamline everyday operations.
Challenges
The client faced a variety of challenges that impacted its overall efficiency and client satisfaction
High Volumes Property Inquiries
The client received a high volume of inquiries from buyers and sellers across time zones, overwhelming agents and causing response delays.
High Volumes Property Inquiries
The client received a high volume of inquiries from buyers and sellers across time zones, overwhelming agents and causing response delays.
High Volumes Property Inquiries
The client received a high volume of inquiries from buyers and sellers across time zones, overwhelming agents and causing response delays.
Limited Operating Hours and Missed Leads
Traditional operating hours meant that potential clients in different time zones often received delayed responses, resulting in lost leads and reduced client satisfaction.
Limited Operating Hours and Missed Leads
Traditional operating hours meant that potential clients in different time zones often received delayed responses, resulting in lost leads and reduced client satisfaction.
Limited Operating Hours and Missed Leads
Traditional operating hours meant that potential clients in different time zones often received delayed responses, resulting in lost leads and reduced client satisfaction.
Time-Consuming Repetitive Tasks
Agents spent a lot of time on repetitive tasks like follow-ups, inquiries, and scheduling, reducing time for negotiations and personalized consultations.
Time-Consuming Repetitive Tasks
Agents spent a lot of time on repetitive tasks like follow-ups, inquiries, and scheduling, reducing time for negotiations and personalized consultations.
Time-Consuming Repetitive Tasks
Agents spent a lot of time on repetitive tasks like follow-ups, inquiries, and scheduling, reducing time for negotiations and personalized consultations.
Language Barriers
The firm's property agents spoke only one or two languages, limiting communication with a multi lingual global clientele.
Language Barriers
The firm's property agents spoke only one or two languages, limiting communication with a multi lingual global clientele.
Language Barriers
The firm's property agents spoke only one or two languages, limiting communication with a multi lingual global clientele.
Inconsistent Information
Human agents occasionally struggled to provide consistent, accurate property information, leading to misunderstandings and lost deals.
Inconsistent Information
Human agents occasionally struggled to provide consistent, accurate property information, leading to misunderstandings and lost deals.
Inconsistent Information
Human agents occasionally struggled to provide consistent, accurate property information, leading to misunderstandings and lost deals.
No Personalized Guidance
Despite having market data and client preferences, agents struggled to use it for personalized property recommendations.
No Personalized Guidance
Despite having market data and client preferences, agents struggled to use it for personalized property recommendations.
No Personalized Guidance
Despite having market data and client preferences, agents struggled to use it for personalized property recommendations.
High Volumes Property Inquiries
The client received a high volume of inquiries from buyers and sellers across time zones, overwhelming agents and causing response delays.
Limited Operating Hours and Missed Leads
Traditional operating hours meant that potential clients in different time zones often received delayed responses, resulting in lost leads and reduced client satisfaction.
Time-Consuming Repetitive Tasks
Agents spent a lot of time on repetitive tasks like follow-ups, inquiries, and scheduling, reducing time for negotiations and personalized consultations.
Language Barriers
The firm's property agents spoke only one or two languages, limiting communication with a multi lingual global clientele.
Inconsistent Information
Human agents occasionally struggled to provide consistent, accurate property information, leading to misunderstandings and lost deals.
No Personalized Guidance
Despite having market data and client preferences, agents struggled to use it for personalized property recommendations.
Objectives
To address these challenges, the firm's management team set out clear objectives for integrating AI calling agents into their operations
To address these challenges, the firm's management team set out clear objectives for integrating AI calling agents into their operations
Automate repetitive tasks & lower operational costs
Provide 24/7 support to buyers and sellers
Improve lead management and conversion rates
Support multiple languages
Free up agents for high-value tasks
Use data for personalized recommendations
Solution
The client partnered with Supafunnel to deploy a comprehensive suite of AI calling agents specifically designed for the real estate industry. The solution was customized to meet the firm's unique needs and included the following key components.
Automated Property Inquiries
AI agents handled property inquiries, follow-ups, appointment scheduling, providing accurate listing information. This reduced agent workload by 70%, improved response times by 50%, and boosted productivity by 60%.
Automated Property Inquiries
AI agents handled property inquiries, follow-ups, appointment scheduling, providing accurate listing information. This reduced agent workload by 70%, improved response times by 50%, and boosted productivity by 60%.
Automated Property Inquiries
AI agents handled property inquiries, follow-ups, appointment scheduling, providing accurate listing information. This reduced agent workload by 70%, improved response times by 50%, and boosted productivity by 60%.
Multilingual Support
AI calling agents used advanced NLP to communicate in 13 languages, boosting client engagement by 40% and eliminating language barriers.
Multilingual Support
AI calling agents used advanced NLP to communicate in 13 languages, boosting client engagement by 40% and eliminating language barriers.
Multilingual Support
AI calling agents used advanced NLP to communicate in 13 languages, boosting client engagement by 40% and eliminating language barriers.
24/7 Availability and Lead Capture
AI calling agents operated 24/7, ensuring all inquiries were answered, increasing lead capture rates by 30%, and eliminating missed opportunities due to time zone differences
24/7 Availability and Lead Capture
AI calling agents operated 24/7, ensuring all inquiries were answered, increasing lead capture rates by 30%, and eliminating missed opportunities due to time zone differences
24/7 Availability and Lead Capture
AI calling agents operated 24/7, ensuring all inquiries were answered, increasing lead capture rates by 30%, and eliminating missed opportunities due to time zone differences
Upsell and Cross-sell
AI calling agents could identify upselling and cross-selling opportunities, suggesting relevant property upgrades, or alternative options based on client conversations.
Upsell and Cross-sell
AI calling agents could identify upselling and cross-selling opportunities, suggesting relevant property upgrades, or alternative options based on client conversations.
Upsell and Cross-sell
AI calling agents could identify upselling and cross-selling opportunities, suggesting relevant property upgrades, or alternative options based on client conversations.
Personalized Interactions
Leveraging data analytics, AI agents provided personalized property recommendations and market insights based on client preferences and behavior, contributing to higher engagement and satisfaction rates.
Personalized Interactions
Leveraging data analytics, AI agents provided personalized property recommendations and market insights based on client preferences and behavior, contributing to higher engagement and satisfaction rates.
Personalized Interactions
Leveraging data analytics, AI agents provided personalized property recommendations and market insights based on client preferences and behavior, contributing to higher engagement and satisfaction rates.
Eliminating Human Error
AI agents were trained to provide consistent and accurate information about properties, eliminating the risk of human error and ensuring that all potential clients received accurate and up-to-date data.
Eliminating Human Error
AI agents were trained to provide consistent and accurate information about properties, eliminating the risk of human error and ensuring that all potential clients received accurate and up-to-date data.
Eliminating Human Error
AI agents were trained to provide consistent and accurate information about properties, eliminating the risk of human error and ensuring that all potential clients received accurate and up-to-date data.
Automated Property Inquiries
AI agents handled property inquiries, follow-ups, appointment scheduling, providing accurate listing information. This reduced agent workload by 70%, improved response times by 50%, and boosted productivity by 60%.
Multilingual Support
AI calling agents used advanced NLP to communicate in 13 languages, boosting client engagement by 40% and eliminating language barriers.
24/7 Availability and Lead Capture
AI calling agents operated 24/7, ensuring all inquiries were answered, increasing lead capture rates by 30%, and eliminating missed opportunities due to time zone differences
Upsell and Cross-sell
AI calling agents could identify upselling and cross-selling opportunities, suggesting relevant property upgrades, or alternative options based on client conversations.
Personalized Interactions
Leveraging data analytics, AI agents provided personalized property recommendations and market insights based on client preferences and behavior, contributing to higher engagement and satisfaction rates.
Eliminating Human Error
AI agents were trained to provide consistent and accurate information about properties, eliminating the risk of human error and ensuring that all potential clients received accurate and up-to-date data.
Outcome
The integration of AI agents resulted in significant improvements across multiple performance metrics:
Agent productivity increased by 60% and lead conversion rates by 30% due to faster responses and consistent follow-ups, resulting in more closed deals and higher revenue.
The client saw a 55% reduction in operational costs by minimizing the need for additional human resources and streamlining processes.
The AI agents supported 13 languages, allowing the client to engage with a global clientele, resulting in a 25% increase in client acquisition from non-English speaking markets.
With 24/7 support and accurate information delivery, client satisfaction rates increased by 35%.
By leveraging AI to analyze client data, the firm was able to offer more tailored property recommendations, further improving client experience.
30%
improvement in lead conversion rates
30%
improvement in lead conversion rates
30%
improvement in lead conversion rates
30%
improvement in lead conversion rates
60%
improvement in agent productivity
60%
improvement in agent productivity
60%
improvement in agent productivity
60%
improvement in agent productivity
25%
revenue increase from non-English speaking markets
25%
revenue increase from non-English speaking markets
25%
revenue increase from non-English speaking markets
25%
revenue increase from non-English speaking markets
Case Studies
Case Studies
Case Studies
Case Studies
Case Studies
Book a Consult
Have a conversational AI or custom automation project in mind? Book a call today and get a time and cost estimate
Book a Consult
Have a conversational AI or custom automation project in mind? Book a call today and get a time and cost estimate
Book a Consult
Have a conversational AI or custom automation project in mind? Book a call today and get a time and cost estimate
Book a Consult
Have a conversational AI or custom automation project in mind? Book a call today and get a time and cost estimate
Book a Consult
Have a conversational AI or custom automation project in mind? Book a call today and get a time and cost estimate
